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HOLIDAY INFORMATION

Kleingedrucktes & Wissenswertes zu Ihrer Buchung

Arrival and departure

You can occupy your booked room from your day of departure on 1:00 p.m., we ask you to arrive by 6:00 p.m. If your arrival will be delayed we ask that you call us.

On your day of departure we ask that you vacate the rooms by 10:30 a.m.

Payment

You can pay your total bill in cash or by EC card.

Bicycles

We are happy to provide our hotel guests with 7-gear rental bicycles for €3.50/day.

Dogs

We apologise that your loyal four-legged friends are not allowed to accompany you.

Internet

All rooms possess a free internet connection and you can also access our WLAN network on your own laptop free of charge in the hotel lobby. In the hotel lobby there is an internet terminal that our guests can use free of charge.

Non-smoking

We ask you to be aware that all of our rooms are non-smoking and apologise for any inconvenience that this might cause.

Package Offers

We would like to point out to you that no refund can be made for services included in the package offers that are not used.

In addition to the named package prices we must also charge a visitor's tax, per person and day, of €2.40 (high season) or €1.80 (low season).

Prices

All named prices are per person/day incl. gourmet breakfast buffet, and are in Euro including VAT. In the event of mistakes in the price information, we reserve the right to carry out an adjustment and refer to the current price lists. Misprints and errors excepted. With the appearance of this price list, all preceding ones lose their validity.

In addition to the named room prices, we must also charge a visitor's tax, per person and day, of €2.90 (high season) or €2.30 (low season). 

The price of the hotel’s own basement garage is € 2.00 per day. 

We will also be happy to provide you with cuddly soft bathrobes at the price of €1.00 per item and day.

We will also be happy to lend baby beds or cots for children sleeping in their parents’ room.
Children from 0 - 2 years are free, from 3 - 6 years of age we charge €17/day and for children from 7 years we charge €27/day incl. gourmet breakfast buffet.

Cancellation Conditions

We apologise that a cancellation free of charge is only possible until 6 weeks BEFORE the date of arrival.
If the cancellation lies within these 6 weeks, then we must charge the legal 80% of the hotel price for the loss. This is not altered due to later arrival or earlier departure. Cancellations can only be accepted in written form.
We therefore recommend that you take out travel cancellation insurance in order to save you unnecessary cancellation costs in the case of a cancellation! It is very simple and fast online at www.elvia.de

Room Equipment

All rooms are equipped with TV, radio, mini-bar, safe, telephone, free WLAN internet access, make-up mirror, hair drier, WC/shower and balcony. Price differences are only due to variations in the size, location and equipment of the rooms – all other services are the same!

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